Curtaincraft is open for business

Dear friends of Curtaincraft,

The well-being of our staff, customers, suppliers and all associated business partners is our number one priority and you can be assured that their health and safety have the complete attention of myself and my executive management team. This is at the heart of our daily company briefings.

In line with current UK Government & Public Health England’s suggested guidelines on the COVID-19 pandemic, I wanted to update you on how Curtaincraft Ltd plans to continue to operate its business, providing you with the highest level of customer service.

All of our employees are fully aware of the current government requirements and are undertaking extreme levels of health and safety procedures throughout every aspect of the business. We have also implemented home working where possible to ensure the continued safety of our staff and maintain the highest level of customer service standards.

The following measures have been put in place to support you and your business during this period.

Orders

If you wish to place an order or check the progress of an order already placed, please call our customer service team on 01825 790766 during our office hours (Monday-Friday, 9.00am-5.00pm) or email sales@curtaincraft.co.uk. Our customer service team is working remotely and is fully able to assist you with any queries you may have.

Samples

If you require samples, please contact our customer service team on 01825 790766 during our office hours (Monday-Friday, 9.00am-5.00pm) or email sales@curtaincraft.co.uk

Showroom

Following the most up-to-date advice from the government our showroom will be open by appointment only or turn up and ‘knock-on-the-door’. If you would like to select fabric, trimmings or wallpaper or meet to discuss your projects please call our customer service team on 01825 790766 or email sales@curtaincraft.co.uk and we will do our best to accommodate all your requests.

Accounts

If you have an accounts enquiry, please email accounts@curtaincraft.co.uk or call 01825 790766 during our office hours (Monday-Friday, 9.00am-5.00pm).

Open for business!

We have put robust processes in place so we can continue to operate effectively throughout this rapidly changing period of uncertainty.

We look forward to helping you wherever we can and would like to take this opportunity to thank you for your continued support and loyalty. I hope that you, your staff and your families remain safe and well.
 
Stay healthy and take care.

Nigel Hogg
Managing Director
Curtaincraft Ltd